Frequent Questions
1. What is streaMed DVD™?
streaMed DVD is a library of patient and consumer health education videos for use with standard DVD, DVD-Rom and TV/DVD combination players.
2. What type of organization might be interested in using streaMed DVD?
Hospitals, clinics, practices and any other healthcare organization or corporation wishing to improve the way they provide patient and consumer health education.
3. What are the key benefits of streaMed DVD?
The key benefits to streaMed DVD include time savings, streamlined workflow, improved compliance and improved quality of care. These benefits are recognized both by the organizations utilizing streaMed DVD, as well as by their patients and patrons.
Time Savings-
education via videos prior to healthcare provider visits can save time.
Streamlined Workflow-
providers can provide education while working on other tasks.
Improved Compliance-
videos can increase educational retention leading to compliance.
education via videos can increase preparedness for procedures.
Quality of Care-
videos allow for the education of a more diverse population.
4. How is streaMed DVD different than videotapes?
streaMed DVD content is different than videotapes in that the content is provided in DVD format. The DVD can be customized with the exact titles that matter most to an organization. The DVD format allows for greater visual and audio quality and more efficient access to the titles needed.
streaMed DVD titles can be provided in two ways: a single DVD for each title or as a single DVD for a series of titles selected. The navigation can then be customized to allow for individual or looping (continuous play) options.
5. Can I use streaMed DVD on our closed-circuit system?
streaMed DVD is specifically designed for DVD use only and not for use on closed-circuit systems. streaMed DVD does not include broadcast rights and may be in the incorrect format for various CCTV systems. For options around closed-circuit television (CCTV) ready titles, please go to the streaMed CCTV™ product section on the site.
6. Where does wired.MD® get its content for the streaMed DVD videos?
wired.MD works closely with expert physicians and nurses in various specialties to create original text and video content. All content is written and reviewed by physicians, nurses and other various healthcare providers and designed to be comprehended by the vast majority of patients. In addition, wired.MD has formed a strategic alliance with Mosby™ Publishing, the parent company of Harcourt Health Sciences™, and Ferri's™ Patient Teaching Guide. Mosby is considered one of the top text content providers in the world. Mosby's text content is the foundation from which wired.MD created many of its initial streaMed DVD videos.
7. Is it possible to revise or change the content in the videos?
streaMed DVD videos are specifically designed with expert and credible content plus wide provider acceptance. wired.MD's content, developed by physician and nurse experts, adheres to these high standards before entering the market. The Mosby text content, which serves as the text basis for many of the wired.MD "new media" videos, is widely accepted as a staple in patient education. streaMed DVD's content therefore is a reliable supplementary form of patient education that rarely needs modification. In the event that a video or a text handout requires modification to better serve a customer or a specific specialty, wired.MD will take steps to develop and release a revised version of that video or text handout.
8. What if our healthcare organization wants additional videos for our specialty?
wired.MD offers a "Content Contribution Program" enabling interested healthcare organizations to work with wired.MD to create additional videos by specialty. In some cases, wired.MD already has text content to serve as the foundation for the new videos. If a desired video is unique, or obscure in nature, then our medical team and copywriters along with the customer's healthcare providers, can create the text content together. wired.MD underwrites the development of these videos at no cost to the customer if the video titles are already planned for development. Otherwise, wired.MD can discuss co-sponsorship options with the customer in which development costs are shared.
9. What specialty videos are available now?
streaMed DVD now offers videos for the following specialties: Allergy, Cardiology, Dermatology, Eyes, Ear, Nose, Throat, Emergency Medicine, Endocrinology, Gastroenterology, Genitourinary/Renal, Geriatrics, Hematology/Oncology, Neurology, Orthopedics/Rheumatology, Pediatrics, Psychology, Pulmonology and Women's Healthcare. streaMed DVD also includes multilingual videos in 9 of the most prevalent languages in the United States.
10. What specialty videos are in development and when will they be available?
Specialty videos are constantly in development at wired.MD. The development schedule and content is driven by customers and their needs.
11. Can streaMed DVD help with The Joint Commission compliance?
Yes. streaMed DVD's content is written and developed with the patient in mind in order to meet PF standards of The Joint Commission regulations. With proper use, streaMed DVD can improve continuity of care within your hospital or healthcare organization and ease preparation for a The Joint Commission audit.
12. How does the healthcare provider use streaMed DVD in the healthcare organization?
The healthcare provider uses streaMed DVD by allowing patients to view videos on their DVD, DVD-Rom or TV/DVD combination player in a patient education room or in their exam rooms. streaMed DVD can be utilized before, during or after the patient encounter to provide preparatory or supplemental education. The videos shown can be based on preventive care, seasonal care, chronic condition care and procedural preparation.
13. How do installation and support work?
Installation and training are as simple as streaMed DVD itself. Just place the streaMed DVD product into a DVD, DVD-Rom or TV/DVD combination player and select a title. Options for customized streaMed DVDs with looping capabilities (continuous play) are accessible on the opening DVD menu.
wired.MD provides customer support Monday through Friday 8am to 6pm PST. As always, support is free to wired.MD customers.
